Senior Product Designer, Knowledge Graph | Sweden | Remote

As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. As Senior Product Designer for Grafana Cloud's Knowledge Graph, you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection.

Responsibilities

Enable customers to easily understand and explore how their systems connect to each other; Translate research and data into experiences that are easy to digest and break down complexity; Tailor the experience to different target audiences, covering multiple user perspectives; Work cross-functionally with engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team; Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations; Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements; Execute research and contribute to quantitative and qualitative research initiatives with researchers, collaborators, customers, and members of the Grafana user community; Coach and mentor other designers and contribute to evolving the Product Design team

Requirements

7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users; A portfolio of effective designs for complex products delivered in a fast-paced environment; Experience running qualitative research in complex fields, building empathy with users and their needs and pain points; Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations; Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products; Attention to detail and willingness to learn about a complex, very technical product space; Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy

Nice to have

Experience designing complex, data-dense interfaces with a focus on clarity; Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows; Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring; Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact

Benefits

100% remote, global culture; In-person onboarding; 30 days annual leave per annum including 3 Grafana Shutdown Days; Restricted Stock Units (RSUs); Career growth pathways; Open-source roots and transparent communication