Senior Product Manager, Teammate Growth

Jobber Teammate is an AI teammate for home service businesses. It tracks where everything stands, catches what slipped, drafts the routine work so the owner only has to approve it, and increasingly just does it. You'll own how Teammate reaches service providers and becomes the way they run their business. You'll own two motions at once: Teammate as a reason someone chooses Jobber, and Teammate as what turns our existing customers into AI-native ones. Onboarding and activation are product experiences you own and build, not campaigns. You'll hold the product half of a partnership with Growth, Product Marketing and Marketing.

Responsibilities

Build a deep understanding of home service businesses and what actually makes them change how they work; Own the Teammate growth model end to end: discovery, onboarding, first value, habit, advocacy; Drive net-new acquisition and existing-customer conversion as one strategy; Build AI onboarding and activation directly, and iterate on them with real customers; Define the metrics that show whether Teammate is changing how service providers run their business, and act when they aren't moving; Build the evidence of what Teammate is worth and a clear path to monetisation

Requirements

5+ years of product management experience; Evidence of shipping real AI products and seeing them through to long-term outcomes; A growth mindset and ability to thrive in change and ambiguity; Experience owning an AI adoption curve end to end (acquisition through activation to retention); A track record of taking AI products from early adopters to mainstream usage inside an existing customer base; Comfort with products whose behaviour is non-deterministic and the judgment to design around a first impression you can't fully control

Nice to have

Experience in home services, field service, or SMB software; Background in product-led growth with both self-serve and sales-assisted motions

Benefits

Equity rewards and stock options; Annual stipends for health and wellness; Retirement savings matching (RRSP, TFSA or FHSA); Extended health benefits package with fully paid premiums for body and mind; Dedicated Talent Development team with career coaching, learning, and leadership programs