Senior Software Engineer - Canada

Remote role based in Canada. Must work at least 6 hours of overlap with US Eastern Time. Wagmo uses AI to process pet wellness and insurance claims. When it works, a pet parent submits a claim and gets reimbursed without anyone on our team touching it. You'll join our Pet Parents squad and take on our claims automation system, the pipeline that reads invoices, decides what's covered, and pays claims. In your first year, you'll make it cheaper to run, easier to change, and able to handle claims it can't handle today. You'll own that work from design to production and partner with Product on what to build next.

Responsibilities

Learn the claims automation pipeline in depth and become a core owner, reviewing and shipping changes independently within your first few months; Lower the cost of every claim processed by routing work to the right models, while keeping accuracy at or above current levels; Restructure the pipeline so each stage can be changed, tested, and rolled out independently, with evaluations gating every change; Ship new automation that lets more claims resolve without manual review, working with Product to decide what comes next; Use AI to read veterinary records and make better coverage decisions on more types of claims

Requirements

Shipped an LLM-powered feature to production that real users or real money depend on, including setting up evaluations before rollout, versioning prompts and models, and planning for rollback; Designed or substantially refactored a business-critical system (such as payments or claims) without breaking it, leaving it easier to change; Took over a complex system someone else built and became the person others trust with it, with code reviews that change designs, not just style; Made real tradeoffs between model cost and quality, and can show the numbers that proved quality held; Uses coding agents and AI review tools every day without lowering quality of work; Strong Python skills; Overlap of at least 6 hours with US Eastern Time

Nice to have

Experience with Django; Experience with TypeScript

Benefits

Comprehensive health, vision, and dental coverage; HSA/FSA; 401(k) retirement planning with employer matching; Unlimited paid time off; Annual company holidays; Additional company-wide recharge days off; 12 weeks parental leave for eligible employees; Company paid Wagmo pet wellness and insurance plans; Regular company-wide events and team gatherings; Pet-friendly office; Catered lunches