Senior Software Engineer

At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Education, Health and Fitness, Boutique Wellness, Field Services, and Personal Services.

Xplor Growth (formerly BrandBot) is Xplor's customer engagement and retention suite. It helps businesses grow and keep their customers through marketing automation, customer journeys, SMS and email messaging, forms, loyalty, and referrals, all built on a shared customer data platform that connects to Xplor's business management products.

Our core values (Make Life Simple, Build for People, Move with Purpose, and Create Lasting Communities) are key to who we are and guide us in everything from how we hire to how we recognize our team members.

We're looking for a senior software engineer who can design and write code in a multi-tenant SaaS environment. The candidate needs to be highly collaborative, productive in a dynamic development environment, and willing to use AI in their day-to-day work.

Responsibilities

Collaborate with teammates and other functions in a geographically distributed remote environment.; Build hands-on with TypeScript/Node.js, Python, and AWS serverless and event-driven services across the Xplor Growth and BrandBot platforms.; Create well-designed, testable, efficient systems following company processes and industry best practices.; Lead technical design initiatives and efforts.; Troubleshoot and resolve software defects and production issues.; Use pull requests as a path to teach and learn.; Share ownership of team dynamics, processes, and growth.

Requirements

A track record of designing, building, and owning production systems in a multi-tenant SaaS environment from start to finish, including leading technical design across multiple services and supporting systems after launch.; Strong production skills in TypeScript/Node.js (Express or NestJS) and Python (Django or FastAPI).; Experience with AWS serverless, container-based, and event-driven architecture , including Lambda, API Gateway, SQS, EventBridge, and ECS/Fargate with Docker , deployed through the Serverless Framework or similar tools.; Strong skills with PostgreSQL/MySQL , DynamoDB , and Redis .; Experience building secure RESTful APIs , including OAuth2 / AWS Cognito authentication and protecting customer personal data.; Solid engineering practices, including automated testing (Vitest, Jest, Pytest, or Playwright), CI/CD with GitHub Actions , observability (Datadog, Sentry), and feature flags .; Clear communication with product, design, and engineering partners, and a commitment to mentoring through code reviews, pairing, and technical guidance.; Willingness to use AI-assisted development tools in your day-to-day work.

Nice to have

Experience building LLM-powered features .; PHP / Laravel experience.; Terraform or other infrastructure-as-code experience.; Background in marketing automation, CRM/CDP, or customer engagement platforms, including SMS and email integrations such as Twilio and SendGrid, and familiarity with consent rules such as TCPA and CAN-SPAM.; Experience modernizing legacy monoliths into well-bounded services.; Front-end experience with Vue 3 or a comparable modern framework such as React.

Benefits

Paid Parental Leave benefit programs; #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community; Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program; Access to free mental health support; Flexible working arrangements