Senior Staff Engineer

Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.

Responsibilities

Partner on technical vision and quality bar for the division; Drive architectural direction, define best practices; Lead large, ambiguous projects end-to-end; Support maturing channels; Mentor engineers at every level; Champion reliability and operability; Write code and build foundational systems and frameworks

Requirements

10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems; Comfortable working across the full stack with experience in Ruby on Rails and modern frontend environments (TypeScript, React); Has designed and shipped foundational infrastructure, frameworks, libraries, or platform services used by many other engineers; Strong architectural judgment; Effective communicator and mentor; Track record of identifying highest-leverage work and driving projects through ambiguity

Nice to have

Experience building or maintaining shared component libraries or design system primitives; Experience with real-time systems or event-driven architectures as they relate to message orchestration; Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases; Experience maturing a product from 'early stage' to 'enterprise scale' without losing developer velocity

Benefits

Competitive compensation that may include equity; Equity grants of restricted stock (RSUs); Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services including fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and yearly learning stipend; Curated in-office employee experience; Opportunities to give back including Volunteer Week and donation matching; Employee Resource Groups; Collaborative, transparent, and fun culture