Service Line Medical Director (Chippewa Falls)

The Service Line Medical Director (SLMD) will be the primary leader, actively overseeing and managing the day-to-day operational activities and functionalities of the specific service line for which they are assigned and accountable. The SLMD holds significant responsibility for the comprehensive planning and strategic direction of all critical facets of Roger's medical policies and programs specifically tailored to the service line they support. The core function of the SLMD is to ensure that consistently high-quality health standards are upheld and guaranteed for all patients, irrespective of the healthcare provider delivering the care. Furthermore, the SLMD is tasked with maintaining a high level of information dissemination, ensuring all clinical providers remain fully informed and updated. The SLMD will collaborate closely with the campus medical directors, the associate chief medical officer, the chief medical officer, and other senior leaders within the organization. This collaborative effort will be directed towards the development, continuous monitoring, and strategic enhancement of the healthcare system's short-term initiatives and long-term strategic objectives. In addition to their administrative and leadership roles, in their capacity as a Clinical Physician, they are directly responsible for delivering and maintaining high-quality psychiatric services. This includes comprehensive evaluations, accurate diagnoses, and effective treatment strategies for a wide array of mental health conditions. Treatment approaches may encompass, but are not limited to, psychotherapy, expert medication management protocols, and a spectrum of other evidence-based therapeutic methodologies.

Responsibilities

Oversee and manage day-to-day operational activities of the assigned service line; Plan and direct medical policies and programs for the service line; Ensure high-quality health standards for all patients regardless of provider; Keep clinical providers informed and updated; Collaborate with campus medical directors, associate chief medical officer, chief medical officer and senior leaders on short-term and long-term strategic objectives; Deliver and maintain high-quality psychiatric services, including evaluations, diagnoses and treatment (psychotherapy, medication management and other evidence-based methods); Ensure quality and sustainability of medical and clinical services; Provide oversight and guidance to clinical teams and establish standards of care; Supervise, advise, counsel and discipline medical providers with administrative teams; Lead by example, meet productivity schedules, participate in call rotations and provide patient care as needed; Provide feedback to providers and serve as escalation point of contact; Identify and facilitate recruitment needs for the service line; Promote goals and mission of the hospital; Assist in continuing education, on-the-job training and staff orientation; Ensure all operations follow required safety and protective protocols; Maintain and improve quality of care; Monitor patient experience and patient flow; Develop, maintain and implement departmental policies, procedures and protocols; Analyze performance data and initiate plans to enhance efficiencies; Establish quality assurance programs; Partner on infection control and safety protocols; Conduct regular audits; Lead improvement action plans; Monitor regulatory issues and ensure compliance with Joint Commission and other regulations; Educate clinical teams on regulatory requirements; Collaborate with Risk and Compliance, Legal, Human Resources and Practice Administration; Prepare and participate in accreditation and/or certification surveys; Lead in-services, seminars and meetings on regulations; Participate in development of budgets, including staffing, support plans and equipment needs; Ensure providers meet ADC targets in line with the hospital budgeting process; Manage FTE expenditures within the FTE budget; Manage the on-call schedule; Maintain understanding of physician productivity variances and their budget impact; Participate in committees, performance improvement team meetings and team projects

Requirements

Valid state licensure as MD / DO; Board-eligible psychiatrist; Board certification preferred; Leadership and/or supervisory experience in a behavioral health organization preferred; Experience with process improvement implementation preferred; American Heart Association Healthcare Provider CPR certification or American Red Cross Professional Rescue required within thirty (30) days of date-of-hire, with annual recertification; Formal self-defense training required within sixty (60) days of date of hire/transfer, with annual recertification; Excellent interpersonal skills and ability to resolve conflict; Ability to use initiative and judgement to organize, plan activities, formulate policies, delegate responsibility and make decisions affecting diagnosis and treatment of patients; Ability to relate to people to win their confidence and establish rapport; Flexibility to adjust to changing conditions, programs and details of the position; Verbal, hearing, numerical and written communication abilities; Ability to walk, sit and stand; Ability to lift a minimum of 20 pounds; Physically/mentally able to perform job duties as verified by a pre-employment physical exam by a licensed physician

Nice to have

Board certification; Leadership and/or supervisory experience in a behavioral health organization; Experience with process improvement implementation

Benefits

Health, dental and vision insurance coverage for you and your family; 401(k) retirement plan; Employee share program; Life/disability insurance; Flex spending accounts; Tuition reimbursement; Health and wellness program; Employee assistance program (EAP)