Service Manager

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests.

Responsibilities

Driving sales, steps of service, and guest satisfaction; In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times; Providing or directing all Front of House training; Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline; Managing liquor orders and controlling liquor costs; Enforcing applicable liquor laws and Responsible Alcohol Service guidelines; Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones; Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees; Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant; Creating a fun, safe environment by following core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff; Understanding, managing, and practicing safe food handling procedures

Requirements

Passion for people; Passion for providing a legendary guest experience

Benefits

Fun culture with flexible work schedules; Discounts in restaurants; Friendly competitions; Recognition; Formal training; Career growth opportunities; Choice of medical plans; Dental and Vision Insurance; Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave; Adoption Assistance; Short-Term and Long-Term Disability; Life, Accident and Critical Illness Insurance; Identity Theft Protection; Employee Assistance Program; Business Travel Insurance; 401(k) Retirement Plan; Flexible Spending Accounts; Tuition Reimbursements up to $5,250 per year; Monthly Profit-Sharing Program; Quarterly Restricted Stock Units Program; Opportunities to support your community; Annual holiday bonus