Sr. Specialist Strategic Accounts & Partnerships - MENA

As a Sr. Specialist Strategic Accounts & Partnerships - MENA you will work within the regional business team at talabat. This team manages talabat's enterprise business strategy & manages relationships with the largest regional partners across 8 markets. We are looking for a sharp, hands-on generalist to support talabat's regional strategic accounts team with data-driven insights, engaging presentations, and operational efficiency. This role is perfect for someone who thrives in high-pressure environments, simplifying data into clear narratives and can seamlessly manage multiple moving parts across functions. You will be closely involved with portfolio management, heavy analytics, top-down problem-solving, and stakeholder management.

Responsibilities

Analyze large, varied datasets (business, marketing, operational) to extract trends, flag early signals, and generate actionable insights; Own the development and delivery of quarterly and annual partner reviews, using deep analytics and clear, recommendation-led visual storytelling; Proactively surface growth opportunities and risks; collaborate with legal and finance to address contract blockers and drive solutions; Own tracking of partner investments and volumes in line with commercial agreements, ensuring performance is transparent and on target; Work closely with account managers and marketing teams to drive campaign planning across markets, to deliver measurable impact for vendor partners, especially for high-priority or exclusive vendors; Assist in resolution of POS and operational issues across functions in a timely, structured way to ensure partner satisfaction; Improve Vendor NPS by addressing gaps beyond day-to-day KAM interactions and establishing frictionless communication, fast resolutions, and high trust with partners; Build strong relationships with KAMs and partner stakeholders; travel regularly to drive market-specific planning and execution; Manage multiple concurrent workstreams across functions (sales, marketing, finance, ops, legal etc) and all talabat markets, while keeping timelines, stakeholders, and partner outcomes on track

Requirements

A graduate in Economics, Business, or Statistics from a reputed institution; 4-5 years of experience in performance or program management at an internet-first/consumer-tech company; Extremely high proficiency with Google Sheets and Google Slides for data analysis and executive storytelling; Strong analytical mindset and a passion for simplifying data into clear insights; Strong communication and people skills; ability to influence internal as well as external stakeholders; A structured thinker with excellent communication and stakeholder management skills (including the confidence to push back when needed); Exposure to user engagement funnels and metrics such as iROAS, CM, unit economics, DAU/MAU etc.; Strong commercial mindset with the ability to connect contracts, marketing, performance, and partner experience into one operating model