Sr Systems Analyst

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to flourish. The Information Technology Department is looking for a Systems Analyst/Product Owner to join the Data & Reporting team to assist in Business Process Analysis, analyzing business requests and applying process analysis to produce cohesive requirements, including requirement gathering, data analysis, process modeling, gap analysis and solution design. The role reports directly to the Deputy Director of Project Management and Business Analysis under the IT Strategy and Project Management Unit. The Systems Analyst determines the overall vision of products, manages backlog items, and decides which features each product will have according to clients' preferences. The City of New York is an inclusive equal opportunity employer.

Responsibilities

Apply business analysis methodologies to gather requirements; Review, analyze and update requirements for completeness and obtain business/stakeholder sign off; Develop and utilize standard templates/format layouts to write requirements; Where applicable, develop prototypes of interfaces based on user requirements; Create process models, specifications, diagrams, and charts to provide direction to developers and/or project team; Manage and track the status of requirements throughout the project lifecycle; Communicate changes, enhancements and modifications of business requirements; Define the vision for the team's product; Manage the product backlog and prioritize it based on changing requirements; Develop user stories/product backlog items; Monitor and evaluate product progress at each stage of the process; Liaise with the product team and end users to deliver updates; Participate in Scrum meetings and product sprints; Perform user acceptance testing to validate requirements and/or defect management; Define reporting and alerting requirements; Help design, document and maintain system processes; Report on common sources of technical issues or questions and make recommendations to product team; Communicate key insights and findings to product team; Look for ways to improve monitoring, discover issues and deliver better value to the customer; Assist in tracking documentation, including specifications, testing plans, installation/operational/performance qualifications, training plans; Facilitate compliance with agency policies by developing supporting requirements; Provide peer-to-peer support to other Systems Analyst and Quality Assurance Analyst team members; Assist in creating business analysis standards and guidelines and in adopting new and emerging technologies and practices; Assess the overall analysis, design, and delivery of assigned business, operational and technical projects; Recommend best practices for solutions based on business needs; Act as liaison between business stakeholders and the technical team

Requirements

Master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory IT experience, including at least eighteen (18) months in an administrative, managerial or executive capacity; OR baccalaureate degree and four (4) years of equivalent IT experience; OR four-year high school diploma and six (6) years of equivalent IT experience; OR a satisfactory combination of education and experience, with at least a four-year high school diploma and three (3) years of IT experience including eighteen (18) months of administrative, managerial, executive or supervisory experience; undergraduate or graduate credits may partially substitute for certain experience requirements as described in the offer