Sr. Technical Program Manager 2

As a Technical Program Manager, you will drive the delivery of critical platform objectives, support the execution of major business initiatives, manage strategic engineering efforts and help foster a culture of operational excellence. You will be an important part of a growing team using the latest technology to protect our customers, businesses and partners. The ideal candidate will have a distinguished program/project management background, strong business acumen and a passion for creating reliable systems. The candidate should be a critical thinker, creative problem solver, self-directed and a committed team player. Candidate should have a drive for continuous process improvement and be able to collaborate effectively with cross-functional business/technical teams to solve problems and implement solutions.

Responsibilities

In an agile environment, drive the entire program lifecycle: requirements definition through specification, design, quality assurance, implementation, integration, launch, and support; Synthesize requirements, recommend alternative approaches, and lead engineering efforts to meet aggressive timelines. This includes driving scope, schedule, and deployment; Help mature internal processes, break down work into logical function groupings to enable the team to deliver early and often; Manage customer expectations while establishing and maintaining clear accountabilities; ensure clarity of delivery commitments, prioritize and re-prioritize to maximize value; Effectively address bottlenecks and anticipate trade-offs to balance security and business needs against team or technology constraints

Requirements

5+ years of industry experience as a program manager within a technology environment; Progressive track record demonstrating successful delivery of complex technology systems or services; Bachelor’s in computer science/engineering or equivalent education and experience required; Effective written and oral communication with all levels of business and technical leadership; Thorough understanding of software engineering processes is critical in this role; High energy and a positive outlook; Entrepreneurial spirit with the ability to drive innovation independently; Critical thinker; Creative problem solver; Self-directed; Committed team player; Drive for continuous process improvement; Ability to collaborate effectively with cross-functional business/technical teams

Nice to have

Familiarity with technology services; workflow modeling; application integration experience

Benefits

Medical/Vision; Dental; Retirement; Paid Time Away; Life Insurance; Disability; Merchandise Discount; EAP Resources; performance-based incentives/bonuses; 401k; PTO accruals; Holidays