St. Louis, MO based Clinical Specialist - Remote, USA

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, focused on improved kidney stone treatment. The Clinical Specialist has a passion for patient care and physician and staff education, proctors cases to excellence, independently covers CVAC procedures, and trains the surgical team on the safe and effective use of the device. The role manages account inventory and related administrative requirements and provides clinical support for physician and sales training programs. Reports to the Regional Clinical Manager (RCM). This role is not considered a pathway to a Territory Sales Manager position.

Responsibilities

Provide clinical case coverage as assigned; Train the surgical team to assist in good patient outcomes and verbally support cases during training period; Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures; Develop technical acumen to serve as an educational resource; Demonstrate appropriate interactions with all hospital service providers; Maintain and prepare equipment and kits for surgery, including Quality Control audits; Troubleshoot equipment according to standard procedure; Provide intra-operative clinical product support; Ensure 100% of received and returned inventory matches shipping documents; Reconcile inventory/usage as well as missing inventory; Assist in the delivery of procedural training to physicians and medical staff; Perform account management with TSM (Account Set Up, Clinical Engagement, Case Support, Clinical Outcomes); Support education of APPs, Office and Hospital Staff with TSM; Help facilitate and support Residency Education with TSM; Ensure compliance with all company policies, including quality policy and on-label promotion; Collaborate with Clinical Specialist teams on case presentations and peer-to-peer knowledge sharing; Other duties as assigned

Requirements

Clinical experience such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech; Industry experience (1-3 years) for Clinical Specialist II; Prior employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies; Comfortable with the pace required to be successful in a start-up; Ability to provide intraoperative procedural guidance; Willingness to travel outside of the designated territory; Experience in surgical technique and sterile procedures in the operating room; Able to travel by car up to 90%; Must have valid US driver's license; Compliance with relevant county, state, and federal rules regarding vaccinations; Legal authorization to work in the United States is required

Nice to have

Urology experience preferred; Experience utilizing fluoroscopy is a plus; Customer relationship and procedural skill development; Degree or certification in a medical-related field (e.g., LPN, RN, Surg Tech, Rad Tech); Understands the medical device industry; Understands sales processes and training

Benefits

Annual variable bonus: $20,000; Auto allowance: $9,600; Cell phone/internet allowance: $1,800; Stock options; Employee benefits package including 401(k), healthcare insurance and paid vacation