Stadium Host - PT

Under general supervision, the Stadium Host/Cashier greets and seats restaurant guests and controls flow.

Responsibilities

Greet and seat restaurant guests and control flow; Greet and seat guests at tables according to guest preference and table availability; Deliver internal and external guest service the Boyd Gaming Way; Anticipate the guest's needs and respond appropriately with a sense of urgency; Inform guests of restaurant specials, feature items and personal favorites; Coordinate with food servers, bus persons and other restaurant personnel in providing guest service; Keep reservation system and host area stocked with necessary equipment, forms and supplies; Accurately account for and collect payment for all drink orders through POS system in a timely manner; Limit problems related to guests' excessive drinking by providing responsible alcohol service; Abide by all State, State Gaming, Federal and Corporate liquor Regulations; Observe and adhere to Health Department regulations regarding food handling, storage and cleanliness of work environment; Collect and accurately report tips at the end of the assigned shift; Complete opening, closing and other side duties as assigned by the supervisors

Requirements

Must be 18 years or older; Demonstrated ability to effectively communicate with guests; Demonstrated proper telephone etiquette; Demonstrated ability to operate electronic reservation system and flow charts; At least one year experience directly related to the accountabilities specified, or an equivalent combination of training, education and experience