Supervisor(08095) - 33 W Windsor Blvd.

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew; Achieve Operational Excellence in all stores using structured approach; Financial Oversight and Review Meetings; Take Leadership role in Market Development activities to drive AWUS growth

Responsibilities

Plan on-the-job coaching objectives before each store visit using store planning tool; Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew; Conduct Annual Performance Appraisals; Provide "positive, constructive, and actionable" feedback; Provide professional develop and career track mentoring to GMs and AMs; Reinforce execution of key company policies and standards; Identify and diagnose most important ongoing operational gaps in under performing stores; Develop formal action plans to resolve gaps; Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required; Review key financial variables as part of store visit "pre-planning"; Analyze and track key financial/operational data to derive meaningful business insights; Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results; Present financial/operational weekly updates during Market Leader and area GM meetings; Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews; Coordinate with Market Leader and field support to develop market business plans; Drive the development and execution of Local Store Marketing; Coordinate field support resources (Market Specialists) to execute LSM initiatives; Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.); Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities

Requirements

Minimum 3 years multi-unit experience in restaurant/retail industry; Experienced in ensuring operational effectiveness for multi-unit organization

Nice to have

Bachelor's Degree preferred