SVP, Product Management – Data Products & Strategy

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare's enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare's unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value. The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare's data product portfolio.

Responsibilities

Define and lead PointClickCare's enterprise Data Products strategy, including a multi-year vision for Data as a Product; Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare's data assets, network scale, interoperability capabilities, and ecosystem partnerships; Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office; Own the strategy, roadmap, performance, and long-term success of the data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions; Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes; Drive adoption, customer value realization, commercial performance, and scalable product growth; Lead enterprise strategy for data monetization, marketplace growth, and ecosystem expansion; Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models; Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities; Represent PointClickCare's data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations; Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions; Build relationships that influence product direction, market positioning, and long-term growth opportunities; Lead, develop, and scale a high-performing product leadership organization, including VPs and Directors; Establish succession planning, leadership development, talent strategies, and organizational capabilities; Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence

Requirements

Bachelor's degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field; 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines; Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results; Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability; Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change; Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations; Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes; Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders; Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment

Nice to have

Experience leading marketplace, ecosystem, platform, or data monetization strategies; Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries; Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies

Benefits

Retirement Plan Matching (RRSP & 401K); Flexible Paid Time Off; Lifestyle/Wellness Spending Account; Parental & Caregiver Leaves; Fertility & Adoption Support; Continuous Development Support Program; Employee Assistance Program; Learning Programs & Resources; Employee Recognition