Table Games Dealer Academy- Paid Training

Table Games Dealer Trainee role joining an 8-10 week Paid Dealer Academy with hands-on training from experienced Table Games professionals. Trainees learn to deal a live game under supervision while adhering to company policies and gaming regulations, and upon completing the class and passing an audition, are placed in a Table Games Dealer position with opportunities for career growth within the department. Position is Full-Time and On-site at American Place Casino in Waukegan, IL.

Responsibilities

Deliver exceptional guest service to guests, team members, vendors, and other stakeholders; Remain calm and professional in high-pressure situations; Execute the dealing of games with accuracy, efficiency and professionalism while adhering to company standards and gaming regulations; Must be available to work flexible schedules, including evenings, weekends and holidays based on operational needs; Communicate effectively with supervisors, team members, and guests; Ensure all guest transactions are handled accurately and professionally and immediately report any irregularities, disputes or conflicts to the Table Games Supervisor or Manager; Quickly and precisely calculate the face value of cards and payouts; Exchange currency for the appropriate denominations of gaming chips and pay or collect bets according to APC policies; Manage winning and losing bets responsibly, pay out winnings accurately, and properly maintain your rack; Learn game procedures, regulatory requirements, and strong guest service skills during the 8-10 week Paid Dealer Academy

Requirements

High School/GED; Dealer School Training with a passed audition; Candidates must be able to speak, read, and write in English; Basic math skills required; Able to attend dealer school for approximately 8 weeks, 5 days a week; Must be 21 years of age; Able to work flexible schedules including nights, weekends and holidays; Frequent walking, kneeling, reaching, twisting, bending, pushing and pulling; Must be able to stand in one place for extended periods; Lifting up to 10 pounds; Frequent grasping, squeezing and handling of money; Manual ability to handle cards, gaming chips and other table game equipment quickly and accurately in repetitive motions; Good hand-eye coordination and finger agility; Able to work in a casino environment with high noise levels; Normal color vision and ability to perform specific visual tasks, with or without corrective lenses; Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations

Nice to have

Bilingual skills; Previous guest service experience

Benefits

Medical, Dental, Vision; 401K matching 50% of contribution up to 4% of eligible contribution; Educational Tuition Reimbursement; Paid Time Off; Ventra Program; EAP programs