Team Member

As a Team Member, you'll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Responsibilities

Deliver exceptional customer service while maintaining wash operation quality and efficiency; Guide vehicles into the wash tunnel; Own membership activities; Uphold cleanliness and safety standards; Provide a friendly and professional welcome station experience; Support sales and membership growth; Assist with member sign-ups, changes, and account management; Follow company pricing and discount policies; Follow safety procedures and maintain a clean, organized wash area; Assist with vehicle preparation, including identifying preexisting conditions; Operate wash equipment safely and efficiently; Communicate effectively with team members and management; Engage customers professionally and encourage Google reviews; Manage member accounts, including cancellations, plan changes, and member experience; Stock and organize detail centers; Empty trash cans and maintain clean work areas; Maintain vacuum stations by checking for clogs and emptying canisters; Perform general site upkeep, including trash pickup, weed removal, and maintenance tasks; Maintain professional conduct and uniform standards; Perform opening and closing duties; Clean and maintain the tunnel; Prepare towels and other necessary materials

Requirements

Physically active; Comfortable working outdoors in all kinds of weather; Takes ownership and completes tasks; Curious and works to solve problems independently; Positive, team-first attitude; No experience required

Benefits

60-day structured certification program