Technical Project Manager (AMER)

Constructor is a next-generation platform for search and discovery in ecommerce, with an in-house search engine built on transformers and generative LLMs. The company is U.S. based and has been in the market since 2019. The Technical Project Manager will lead customer implementations across Constructor's product suite, including onboardings for new customers and additional product implementations for existing customers, owning each engagement from kickoff through activation. The role works through a matrixed reporting structure and helps standardize implementations as the company moves toward an automation-first operating model.

Responsibilities

Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts, from kickoff through integration, testing, and activation; Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners against a single shared plan; Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status; Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope; Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time delivery; Ensure clean handoffs from Sales into implementation and from implementation to Customer Success and Support; Maintain implementation plans and reporting in systems of record; Help build repeatable processes, templates, and standards, and partner on the automation-first model

Requirements

At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment; A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority; Excellent organizational and communication skills, with the ability to run multiple implementations in parallel; Customer-facing confidence: ability to lead a kickoff, manage expectations, and keep stakeholders aligned through go-live; Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity

Nice to have

Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders; Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs; Experience coordinating implementations that span internal teams, customer resources, and third-party partners

Benefits

Unlimited vacation time (company strongly encourages at least 3 weeks per year); Competitive compensation package including stock options; Fully remote team; Work from home stipend; Apple laptops provided for new employees; Training and development budget for every employee, refreshed each year; Maternity & Paternity leave for qualified employees; Company sponsored US health coverage (100% paid for employee)