Tesco Travel Money Advisor

A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Hours per week: 9 hours. Contract: Permanent, Part Time.

Responsibilities

Welcoming customers, building relationships and delivering fantastic customer service; Understanding what matters most to each customer and helping them with their travel money needs; Putting training into action and offering expert advice on products and services; Working in a fast-paced environment processing foreign exchange transactions and online orders accurately; Working together as a team driving performance, delivering excellence and celebrating success; Following company processes and paying attention to detail

Requirements

A great communicator who has a passion for great customer service; Someone who actively listens to understand customer needs and create a fantastic customer experience; A positive, can-do attitude where no challenge is too big and a desire to make a difference each day; A real team player who's ready to learn, grow and develop

Benefits

Optional benefits including Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings; Wellbeing support programmes for physical, mental, and financial wellness; Flexible shifts with overtime available; 25 days holiday + bank holidays (pro-rata); Monthly bonus for hitting targets; Pension plan with Scottish Widows; Career development with access to training, learning pathways, and internal opportunities