Tesco Travel Money Advisor

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Pay: £13.50 per hour plus monthly bonus incentive. Hours: 20 per week.

Responsibilities

Welcoming customers, building relationships and delivering fantastic customer service; Understanding what matters most to each customer and helping them with their travel money needs; Putting your training into action and offering expert advice on our products and services; Working in a fast-paced environment processing foreign exchange transactions and online orders accurately; Working together as a team driving performance, delivering excellence and celebrating success together; Following company processes and paying attention to detail to ensure everything stays on track

Requirements

A great communicator who has a passion for great customer service; Someone who actively listens to understand customer needs and create a fantastic customer experience; A positive, can-do attitude where no challenge is too big and a desire to make a difference each day; A real team player who's ready to learn, grow and develop

Benefits

Optional Private Medical, Dental, and Critical Illness Insurance; Discounted health checks and wellness screenings; Wellbeing support programmes for physical, mental, and financial wellness; Bravo Benefits discounts across retail, travel, and lifestyle; Flexible shifts with overtime available; 25 days holiday plus bank holidays (pro-rata); Monthly bonus for hitting targets; Pension plan with Scottish Widows; Career development, training, learning pathways, and internal opportunities