US Medical Biller

Jane is seeking an experienced U.S. medical biller to deliver high-quality billing support to U.S. customers (clinics), working on claims, denials, payments and reconciliation, and helping shape how Jane's billing service grows and operates. The role works closely with the U.S. Insurance Lead, Billing Experts and the broader Support team.

Responsibilities

Submitting clean claims efficiently and accurately for your assigned clinics; Following up on denials and rejections with urgency and clarity; Posting payments, reconciling accounts, and communicating proactively with clinics; Helping build internal billing documentation and resources to support knowledge sharing; Identifying trends, payer issues, and process gaps and collaborating on improvements

Requirements

3–5+ years of U.S. medical billing experience (including full-cycle billing); Experience working with Medicare, Medicaid, commercial insurance, and workers' comp; Familiarity with billing systems like Office Ally, Availity, Kareo, Epic, or similar tools; Strong understanding of CPT, ICD-10, HCPCS, and how to interpret EOBs/ERAs; Confident communicator, clear, professional, and able to build rapport with clinic staff

Benefits

Health, dental, and vision plans, including a 100% employer-paid option; Income protection through life insurance and disability coverage; Choice of FSA or HSA (with high deductible plan option) for medical expenses; One Medical virtual care; Spring Health personalized mental health support; XP Health vision care; Annual salary increase on work anniversary