Veterinary Practice Manager

Briarwood Animal Hospital is a well-established, progressive, fast-paced veterinary practice in Little Rock, Arkansas. Our three-doctor small animal hospital is committed to providing comprehensive care while creating a supportive, collaborative environment for our team. We’re looking for a Veterinarian Practice Manager who enjoys leading people, improving operations, and helping a veterinary team thrive.

As our Veterinarian Practice Manager , you’ll oversee the day-to-day operations of the hospital while partnering closely with our doctors, veterinary team, and regional leadership. You’ll help create an organized, efficient workplace where team members have the support and training they need to provide exceptional veterinary care and a great client experience.

Our hospital offers a wide range of services and advanced technology, including preventative care, surgery, urgent care, high-speed dentistry, cold laser therapy, in-house diagnostics, digital full-body and dental radiology, ultrasonography, medical and vacation boarding, and grooming. This variety creates an exciting environment for a Veterinarian Practice Manager who enjoys working in a dynamic veterinary setting.

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What You’ll Do

In this veterinary leadership role, you’ll be responsible for the administrative and operational functions that keep the hospital running smoothly. Your responsibilities will include:

What We’re Looking For

We’re looking for a Veterinarian Practice Manager who is compassionate, organized, confident, and comfortable balancing multiple priorities. The ideal candidate understands both the people and operational sides of running a veterinary hospital and can lead with fairness, accountability, and empathy.

Whether you’re an experienced Veterinarian Practice Manager or a veterinary professional ready to take the next step into leadership, Briarwood Animal Hospital offers an opportunity to make a meaningful impact on the team, clients, and patients you serve. If you’re ready to help a veterinary practice grow while supporting a great team, we’d love to meet you!

Responsibilities

Lead, schedule, train, coach, and support veterinary hospital staff; Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters; Recruit team members who align with the hospital’s culture and veterinary care standards; Maintain employee schedules and ensure appropriate staffing based on hospital needs; Address employee and client concerns fairly, professionally, and promptly; Maintain strong communication between veterinary staff, doctors, clients, and leadership; Manage inventory, ordering, equipment, returns, and vendor relationships; Monitor product quantities, pricing, and controlled-substance inventory; Help implement and maintain hospital policies, including DEA/controlled substance and OSHA requirements; Ensure payroll is completed accurately and on time; Support accurate patient records and proper use of veterinary terminology; Assist clients with questions about hospital policies, appointments, services, and treatment costs; Notify the appropriate veterinary team members of emergency cases; Represent and market the hospital within the local community and veterinary community

Requirements

Veterinary Practice Manager or veterinary management experience preferred; At least 1 year of management experience or 3+ years of veterinary experience preferred; Strong knowledge of veterinary medicine terminology and hospital operations; Excellent leadership, communication, and customer service skills; Strong organizational and computer skills; The ability to make fair, unbiased decisions when managing people; A self-starter mindset and desire to continue growing your veterinary leadership skills; Flexibility to adjust your schedule based on hospital needs