Credit and Collections Administrator with French and English

What we offer

• stable employment - employment based on a permanent employment contract
• hybrid model - enjoy flexibility with 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)
• flexible schedule - choose your start time between 7:00 AM and 10:00 AM
• attractive financials - competitive salary, plus a performance-based semi-annual bonusreal growth potential - dynamic career development and vast opportunities within our newly established company structures.

our benefit package:

• additional day off - „day on u” - an extra day off for you to take care of your health and do preventive examinations.
• co-financing for training & studies - support for your professional development through co-financing of studies, courses, and workshops (after 1 year of working)
• lunch vouchers - a regular salary supplement in the form of lunch vouchers
• life insurance - protection for you, with the option to extend coverage to your spouse and adult children
• private medical care - access to wide-range medical packages, with costs partially covered by the employer
• Multisport card - access to sports facilities for you and your loved ones (spouses, children, or partners)
• Mybenefit cafeteria system - employer-funded points on a platform that you can exchange for attractions, vouchers, or training
• tire discounts - preferential terms for purchasing car, motorcycle, or bicycle tires after one year of work
• jubilee awards - special recognition for your seniority after 5, 10, 15, and 20 years of service ...and that’s not all! We have many more exciting perks and surprises waiting for you to discover! 

Your tasks

You will provide commercial support for accounts receivable and customer credit management processes. Your role includes monitoring receivables, managing complaints, maintaining customer master data, and ensuring compliance with credit policies and KPIs. You will collaborate with internal teams and participate in audits and training initiatives.

Responsibilities:

• Monitor and maintain receivables accounts and prepare debit-side payment runs
• Assign business transactions for posting via ticket system (QRMS)
• Record and follow up on customer complaints; ensure proper documentation and credit note posting
• Prepare correction postings and settlements for customers
• Check and maintain customer master data and hierarchies in SAP
• Review blocked orders and assign credit limits/payment terms in line with policy
• Gather credit information for customer credit checks
• Ensure compliance with KPIs (DSO, overdue reduction, limit management)
• Assist with internal and external audits
• Support new customer registration and master data updates
• Communicate with customers, sales, and credit teams
• Participate in training sessions for new hires and process updates