Customer Development Manager - NAPA Wetherill Park

Customer Development Managers (CDMs) report to a Channel Manager, and work closely alongside NAPA Branch Managers to build successful business relationships with target customers within their territory. With a sales focus, they work to proactively find solutions to customer problems and are responsible for the sales and gross margin performance of their territory.

Responsibilities

Solve customer problems through consultation, relationship building, and understanding customer needs; Responsibility for sales and gross margin performance of your territory; Attend and participate in sales meetings, trade shows and training sessions; Achieve sales budgets; Developing new business (business development and account management); Foster and drive a culture of safety by putting safety first, ensuring that we all make it safe and make it home; Safe driving behaviours

Requirements

An engaging, strong communicator, with sound negotiating skills; Solutions and service focussed; Track record in account management or business development; Thrive in a KPI driven environment; Sales and/or customer management experience (automotive industry preferred); Ability to liaise and build relationships with customers and company stakeholders; Experience using CRM systems; A valid Australian driver's licence; A passion for all things automotive

Nice to have

Automotive industry experience

Benefits

Competitive salary + generous incentives for outstanding performance; Tools of Trade including late model vehicle, mobile phone & laptop; Sales & Product training; Monday to Friday work schedule; Tailored 'Napa Know How' career opportunities linked to personal development plan; Company-funded, professional uniform; Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX; Parental leave top-up allowance; Paid volunteer leave