Formatore Clinico in Odontoiatria Digitale

Launch Trainers are essential to delivering a world-class onboarding experience at Dandy. You'll guide new dental practices through engaging training sessions, both virtual and in-person, to build confidence and excitement around digital dentistry. Beyond initial onboarding, you'll continue coaching practices on scan quality, ordering workflows, and feature adoption to ensure long-term success. This is a high-impact, customer-facing role for someone who loves teaching, building trust, and driving measurable outcomes. This role includes up to 20% travel for in-practice training and support.

Responsibilities

Lead new practices through Dandy's onboarding program, helping them ramp up quickly and effectively; Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice; Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions; Build credibility and clinical trust that drives confidence and early adoption; Take ownership of each launch, ensuring practices achieve key milestones from day one; Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers; Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement; Identify gaps in product usage and offer targeted follow-up to close them; Conduct First Case Monitoring sessions to reinforce best practices and ensure order success; Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey; Recognize early wins and celebrate progress to build practice confidence and momentum

Requirements

Experience training on digital dental platforms or clinical technologies in a practice environment; Hands-on knowledge of intraoral scanning and digital dental workflows; Excellent teaching and facilitation skills, able to simplify technical concepts and drive behavioral change; Clear, confident communicator with outstanding virtual presentation and interpersonal skills; Customer-first mindset, empathetic, patient, and skilled at building trust remotely; Highly organized and accountable, with a track record of owning outcomes and follow-through; Quick learner, tech-savvy, and adaptable in fast-paced environments; Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints; Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption

Nice to have

Experience training on iTero or Trios platforms (strongly preferred)

Benefits

Healthcare; Dental; Mental health support; Parental planning resources; Retirement savings options; Generous paid time off; Up to 20% travel for in-practice training and support (role requirement, not a benefit)