Medical Operations Manager, EU Center

In this role, you'll work directly with the Senior Medical Director, EU Center, and provide administrative and scientific support to the MSL team and the broader EU Center team across Germany, Austria, and Switzerland, including support for Veeva MLR review. This is a Germany field-based role based in the Munich area with a strong back-office management component.

Responsibilities

Team administration: management of most administrative tasks of the Medical Affairs Central Europe team, such as contract and budget management, conference and meetings management, scientific material management (hard copy and digital), and support for regular field performance reporting management; Digital enablement: leverage AI and digital technologies to enhance operational and educational medical activities while ensuring compliance, ethical and value-driven use; Veeva MLR support: support the medical review of non-promotional scientific materials, including checking statements and references, preparing review submissions, tracking comments and keeping approval records audit-ready; Scientific literature support: run structured literature searches, maintain a library of publications and congress abstracts, and prepare short summaries for the MSL team and other medical colleagues; Compliance and documentation: ensure contracts, third-party agreements, healthcare professional agreements and related records follow internal policies, industry codes and applicable German law, and keep documentation ready for audits; Cross-functional liaison: coordinate timelines, approvals and process questions with Medical Affairs colleagues in Zug and the US and with Legal, Compliance and Regulatory partners, and support the set-up of local processes; Medical information and safety: log and route unsolicited requests for medical information and forward adverse event information to the safety team within required timelines

Requirements

Degree in life sciences, pharmacy, biology, medicine or a related field; Scientific understanding to read and summarize publications and check statements against source data; About 2 years or more of experience in Medical Affairs, pharma, biotech or clinical research; Working knowledge of industry codes and compliance rules for interactions with healthcare professionals in Germany; Fluent German and fluent English; Strong organizational skills, attention to detail and good written communication; Confident with MS Office and open to AI and digital tools; Self-starter, entrepreneurial, with a can-do mindset and ability to work effectively with minimal supervision

Nice to have

Experience with Veeva MLR or a comparable medical, legal and regulatory review process; Working knowledge of industry codes and compliance rules in Austria and Switzerland; Flexibility for calls across time zones

Benefits

Market-leading compensation; Hybrid work model; Career development through regular feedback, continuous education and professional development programs; Financial rewards, peer-to-peer recognition, and growth opportunities