Member Experience Associate - Brussels

As a Member Experience Associate at Industrious, you will be the heart of the member experience, creating great days for all who enter the office. The role involves office preparation, member onboarding, inventory and supplies management, event and signage design, basic IT and wifi support, local marketing events, and building relationships and community with members.

Responsibilities

Prepare the office for the day, including brewing coffee, setting out breakfast, and stocking shared amenities; Manage inventory and order the location's supplies; Build events and design unique signage; Add new members into multiple systems so their first day is seamless and memorable; Assist members with IT or wifi issues; Support local marketing events to show prospective members the value of flexible solutions; Take tours of the office while the Member Experience Manager assists other potential members

Requirements

No member request is too big or too small for you to handle; Energised by meeting people and working well in a team; Able to create order out of chaos and plan ahead; Resilient and ready for routine and bumps along the way; Willing to get your hands dirty and accept behind-the-scenes work that is not always glamorous; Always looking to improve and make things more efficient