Performance Metrics Officer

Educate!, the largest youth skills service provider in East Africa, is seeking a Performance Metrics Officer to support monitoring, reporting, and data quality for the MEWAKA program in Tanzania. The role involves helping teams collect accurate and timely data across program locations, supporting frontline staff with reporting tools, following up on missing or incorrect data, supporting training, carrying out field visits, maintaining systems such as SurveyCTO, Google Forms, and dashboards, and preparing reports and simple data analysis. The role is based in Mwanza and involves frequent field travel (at least once a month, typically 4 days per trip) to schools in Kagera, Geita, Tabora, and Simiyu, with occasional travel to Arusha and Dar es Salaam.

Responsibilities

Support the Performance Metrics Coordinator in ensuring timely and high-quality reporting by frontline teams on key program implementation metrics; Coordinate with frontline teams on monitoring responsibilities, following up with staff and supervisors when data is missing or inaccurate; Ensure timely and accurate monitoring data through daily data tracking and data cleaning; Support regular training on monitoring tools and systems and ensure tools are tested before rollout; Conduct regular performance metrics field visits to support frontline teams; Support performance metrics printing and procurement; Support data collection for miscellaneous projects; Serve as a resource person for frontline teams on technical questions about tools, forms, and reporting procedures; Maintain up-to-date monitoring tools and the reporting system on SurveyCTO, Google Forms, Textit, etc.; Ensure the logistics database is up-to-date; Prepare regular communications and automated progress reports for frontline teams; Support compilation and publication of Monitoring Reports and maintenance of performance metrics dashboards; Support and independently run data analysis and generate reports; Conduct routine data quality checks, correcting errors or flagging them to the coordinator; Compile data error rates by frontline team and provide individualized feedback

Requirements

Degree in Social Sciences, Statistics or similar fields; 1 - 2 years of experience working in data-related projects or monitoring, including hands-on field data collection in rural settings; Familiarity with education or youth-impact focused programs; Strong organizational skills and detail-oriented; Excellent verbal and written communication, collaborating easily with other teams and sharing feedback proactively; Self-driven and resourceful, able to manage day-to-day data work independently with minimal supervision; Willingness and ability to travel frequently to field sites; Working experience using online survey platforms (e.g., Google Forms, SurveyCTO) for data collection, comfortable designing, deploying, and troubleshooting forms; Fits the Five Culture Tenets

Nice to have

Experience with Educate!'s program

Benefits

A vibrant, mission-driven environment with a supportive and fun team; Competitive salary based on experience; Learning & growth opportunities