Program manager

Leading and delivering complex, strategic programs for one or more Craftzing customers. Orchestrating multiple related projects, managing dependencies, and ensuring the realisation of program benefits while maintaining strategic alignment. Clients mentioned include Proximus, BNP, and itsme.

Responsibilities

Lead the execution of large-scale, complex programs from initiation through closure, ensuring delivery of intended business benefits; Establish and maintain program governance structures, including steering committees and decision-making frameworks; Develop comprehensive program plans, identifying critical paths, dependencies, and resource requirements; Proactively identify and mitigate program-level risks and issues; Coordinate and align multiple project teams, ensuring effective collaboration and communication; Manage program budgets and track benefits realisation; Guide and mentor project managers within the program, building organisational delivery capabilities; Lead stakeholder engagement at senior levels, maintaining strong executive sponsorship; Ensure effective change management and business readiness throughout the program lifecycle

Requirements

Minimum of 7 years of experience in program management, with at least 5 years leading complex business transformation programs; Mastery of program management methodologies; Exceptional stakeholder management and leadership skills, with proven ability to influence C-level executives; Strong analytical and strategic thinking capabilities; Excellent presentation skills for senior stakeholders; Extensive change management experience; Substantial experience with enterprise-level organisations; Fluency in Dutch and English, with executive-level communication skills; Ability to manage high-pressure situations; Proven expertise managing large program budgets (>€5M); Comfortable working on-site at regular intervals when needed

Nice to have

Advanced program management certifications (e.g., PgMP, MSP); Fluency in French