Receptionist

This position is intended to be filled by a candidate for no more than two years. This position is intended to provide skills and training to a candidate in order to give such candidate the opportunity to be promoted within the Ahtna Family of Companies. The receptionist provides exceptional customer service as the first point of contact when visitors or shareholders visit or call reception desk. Performs administrative and office support to the staff in the Anchorage Ahtna, Inc. offices. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations and filing. Includes training/education to qualify for Advancement Career. Please note this position is open to Ahtna Shareholders only. This position is contingent upon a contract award. Work Schedule: Monday – Friday; 7:30am – 4:30pm or 8:30am - 5:30pm; 40 hours.

Responsibilities

Answer incoming telephone calls, determine purpose of callers, and transfer calls to appropriate personnel or department; Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable; Welcome on-site visitors, determine nature of business, announce visitors to staff, direct them to sign-in and assign visitor badge; Provide general information in response to inquiries about Ahtna, its mission, activities or personnel; Organize and maintain reception area and ensure marketing materials and informational literature are current and available; Sort, log and distribute incoming/outgoing mail; Deliver time sensitive packages to shipping sources when necessary; Assist shareholders to complete documents, log received shareholder information and forward to Shareholder Services Manager and Assistant; Maintain security for office; Assist in the preparation of Ahtna staff meetings and employee events; Use computer for applications such as word processing and Excel; Other duties as assigned

Requirements

High school diploma or a General Education Diploma (GED); Six months' experience working in a customer service or administrative based position; Familiarity with MS Office software (Word, Outlook, Excel, and PowerPoint); Ability to use and maintain directories, lists and other manuals; Professional telephone skills, excellent customer service, and business attire; Must be able to pass a background check and drug test

Nice to have

Experience and knowledge of Alaska Native cultures