Senior Executive- CS II (Business Intelligence)

The Senior Research Executive will play a pivotal role in delivering high-impact retail measurement insights and analysis to FMCG clients in India. This is a client-facing position within the Customer Success function, requiring close collaboration with Client/Consumer Marketing Insights (CMI), Consulting Leads, and internal analytics teams. The role demands strong analytical thinking, storytelling with data, and a proactive mindset to translate complex data into actionable business insights that delight customers and enhance decision-making.

Responsibilities

Own and deliver retail measurement analysis and insights for a defined set of FMCG categories and clients within the Indian market; Lead planned and ad-hoc category reviews and presentations, including attending client briefing sessions; Design analytical approaches and work plans; Conduct internal review and alignment checkpoints; Collaborate closely with Consulting Leads to ensure insights are aligned with client business objectives and strategic narratives; Identify and coordinate work allocation with Insight Associates, ensuring quality, timeliness, and efficiency of deliverables; Drive and contribute to Thought Leadership outputs for the assigned industry or category cluster; Coach and support the development of performance analysis and business issue diagnosis for CPG clients; Partner with Customer Service and Consulting teams to continuously enhance the end-to-end client experience in insights delivery; Demonstrate ownership, curiosity, and initiative in identifying opportunities for deeper analysis and value creation

Requirements

2–4 years of professional experience, ideally in market research, analytics, insights, or a related domain; Strong understanding of the Consumer-Packaged Goods (CPG/FMCG) industry; Excellent analytical and problem-solving skills, with proficiency in Microsoft Excel; Strong communication and presentation skills, with the ability to distill complex insights into compelling storytelling; Ability to work independently while also collaborating effectively within cross-functional teams; Demonstrated interpersonal skills and a client-centric mindset; Fluency in spoken and written English; Detail-oriented, naturally curious, with a passion for insights and proactive in assigned tasks

Nice to have

Preferably a Master's degree in Business, Marketing, Economics, Statistics, or a related field; Working knowledge of research methodologies and analytical techniques

Benefits

Flexible working environment; Volunteer time off; LinkedIn Learning; Employee-Assistance-Program (EAP)