Senior Manager, Resource Planning: Content

Amplify's Product organization is undergoing a significant operational transformation. The Planning & Resourcing team serves as the staffing and capacity hub for the Product organization. In this dual-facing mid-level individual contributor role, you will work closely with content teams to address operational needs while advancing the central planning agenda, ensuring operational mechanics including intake, planning, effort estimation, and build tracking remain aligned with portfolio resourcing requirements.

Responsibilities

Maintain accurate, centralized visibility into staffing allocations, roles, skill sets, and available capacity across Content teams; Monitor capacity trends and proactively identify risks of overallocation or underutilization; Coordinate contractor and vendor support for Content teams; Serve as primary operational contact for Content teams on staffing, planning, and process inquiries; Apply standardized staffing structures to content workflows; Utilize central effort estimation frameworks to evaluate content scope and facilitate resource trade-off decisions; Keep build tracking views consistent across content projects; Guide Content practitioners through new operational processes and integrate pilot feedback into standard models; Lead the Content collaboration network and oversee agendas, documentation, and action items; Maintain playbooks, templates, definitions of done, quality guidelines, and operating norms; Help teams identify operational bottlenecks and adopt proven planning and execution patterns; Support the Business Process team to align Content resource plans with governance stage gates; Partner with Finance & Analytics to link resource planning with budget tracking and capitalization reporting; Deliver clear reporting on Content capacity, allocations, and process adoption to senior leadership; Support operational rhythm, including meeting cadences, tracking, and reporting

Requirements

8+ years of experience in operations, resource management, capacity planning, or program coordination; Bachelor's degree in business, operations, communications, or a related field (or equivalent practical experience); Exceptional organizational skills with high attention to detail across data structures and tracking systems; Proficiency with data management, spreadsheets, and reporting tools to maintain clean datasets and build clear visual reports; Proven ability to partner effectively with senior stakeholders and balance cross-functional priorities; Experience using project management and resource tracking software (e.g., Smartsheet, Jira, Asana, Google Workspace, Microsoft Office suite); Strong written and verbal communication skills, capable of delivering concise updates to leadership and functional teams; Proactive problem-solver comfortable operating in evolving organizational structures and motivated by K–12 education

Nice to have

Experience in EdTech, publishing, or education; Familiarity with creative workflows