Senior Supply Operations Specialist

Senior Supply Operations Specialist role within Preply's Supply Operations team, which supports the tutor ecosystem. The role covers the growth investment areas of Preply Business (B2B) and Expansion into non-language subjects (NLS), running day-to-day supply operations and delivering programs and improvements to make both areas scalable.

Responsibilities

Drive Supply workstreams for priority growth areas, with a focus on tutor coverage and liquidity, quality and lifecycle readiness; Represent Supply in cross-functional planning, so Supply implications shape priorities, sequencing and launch requirements; Be the Supply point of contact for day-to-day questions and edge cases, and escalate what needs a wider decision; Structure ambiguous problems into clear plans, workstreams and decisions, and deliver from diagnosis to rollout with Product, Data, Growth, RevOps, Expansion and other Supply teams; Identify the biggest supply gaps and drive the right fixes; Strengthen the end-to-end tutor lifecycle and its foundations, from onboarding to categorization, discoverability and matching; Evolve tutor quality standards and guardrails that protect quality and fairness across B2B and NLS; Define success metrics and build dashboards for supply health with Data; Propose new opportunities by challenging assumptions and testing practical approaches, including with AI

Requirements

4-6+ years of experience in operations, strategy & operations, consulting, marketplaces or high-growth tech roles; Project leadership: has led cross-functional initiatives from problem definition to rollout, with clear examples of shipped outcomes; Structured problem solving: can break down ambiguous topics into clear goals, options and next steps; Program management: structured planning, dependency management and follow-through across more than one workstream; Stakeholder management: works well with commercial, product and data partners, handles competing requests and trade-offs, and says no with clear reasoning; Data-driven approach: sizes opportunities, defines KPIs, interprets results and turns insights into actions; Ownership mindset: acts autonomously, anticipates issues and drives closure; Operational excellence: designs processes and guardrails that protect quality and reliability, and balances day-to-day support with project work; AI fluency: already uses AI tools in daily work and is keen to automate and improve processes with them; Clear communication: communicates clearly in writing and out loud, from crisp updates to explaining trade-offs and presenting recommendations to stakeholders; Comfortable with ambiguity and moving fast with imperfect information while keeping quality high

Nice to have

B2B commercial exposure: understands sales cycles, account management realities and deal and retention constraints; Non-language subjects or new-vertical marketplace experience: has built or scaled supply in a new category, subject or segment; SQL and BI fluency (e.g., Looker); Familiarity with marketplace supply dynamics: quality, liquidity, incentives, eligibility; Marketplace or platform experience supporting a large base of supply partners (tutors, creators, sellers, drivers, etc.); Passion for education and an understanding of the challenges and opportunities in the EdTech industry

Benefits

A generous monthly allowance for lessons on Preply.com; Learning & Development budget and time off for self-development; A competitive financial package with equity, leave allowance and health insurance; Attractive relocation package for candidates not in Barcelona; Access to free mental health support platforms; Access to Gympass-partnered wellness and gym centers throughout Spain