Solutions Engineer

Solutions Engineer role supporting U.S.-based clients as the technical half of the sales motion. The role works before the pod contract, facilitating technical discovery, supporting paid Leadership Intensives, and producing the 90-day technical roadmap that converts a diagnostic engagement into a monthly embedded pod. Candidates must be available during U.S. business hours aligned with the client's time zone. Open to candidates based in LATAM, Africa, and Eastern Europe. Scale Army is a staffing agency connecting international talent with US-based companies. Application steps: fill in the application form and record a video showcasing your skill sets.

Responsibilities

Conduct technical discovery inside client environments, including stack mapping, screen-share walkthroughs, and data-structure probing; Design data-collection instruments such as interview guides, screen-share protocols, and process inventories; Prepare executive use cases and support live first-build sessions, debugging issues in real time; Calibrate executive prototypes honestly in demos; Author 90-day technical roadmaps with outcomes, effort sizing, sequencing, data prerequisites, and team composition; Consult delivery engineers on buildability and pass internal feasibility and margin review; Build fast proofs-of-concept on client data; Maintain the opportunity library and feed the diagnosis system; Support engineering hiring by co-scoring technical assessments

Requirements

4+ years as a solutions engineer, sales engineer, technical consultant, or full-stack engineer in client-facing roles; Hands-on AI build depth with LLM APIs, agent frameworks, retrieval pipelines, and workflow automation; Demonstrated ability to map unfamiliar business systems (CRM, ERP, finance tools, spreadsheets) quickly; Track record of honest estimation and scoping, including at least one scope refused or cut down; Clear, concrete writing for non-technical executive audiences; Full professional English fluency, spoken and written

Nice to have

Prior pre-sales experience at a services firm, dev shop, or systems integrator scoping fixed-price or outcome-based work; Data engineering fluency (pipelines, warehouses, dashboards); Experience with security and compliance questions, data processing agreements, or regulated-data engagements; Experience teaching or mentoring (enablement, bootcamps, workshops); Spanish or Portuguese for internal collaboration