Temporary Full Time Facility Supervisor - ACC (11 month contract)

Reporting to the Facility Manager, the Facility Supervisor is accountable for supervision of the facility in the absence of the Facility Manager, including supervision of the general public and part-time staff. This includes responding to customer questions / requests / complaints / concerns, management of emergency situations, and supervision of community hall functions to ensure compliance with facility policies and procedures as well as Municipal Alcohol Policy regulations. Supervision and scheduling of part-time staff. This temporary full-time position is for approximately 11 months in duration and is a non-union position that works 35 hours per week.

Responsibilities

Supervision of the facility in the absence of the Facility Manager, including supervision of the general public and part-time staff; Responding to customer questions / requests / complaints / concerns; Management of emergency situations, including assisting Emergency Medical Services staff with injuries or incidents and facility evacuations; Supervision of community hall functions to ensure compliance with facility policies and procedures and Municipal Alcohol Policy regulations; Monitoring and supervising the public in the pools, programs, permits, and Special Occasion Permits where applicable; Addressing problematic behaviour and intervening when required; Supervision of part-time facility staff; Scheduling and overseeing part-time staff and assisting Facility Managers with full-time Operator schedule coverage; Covering shifts for staff when adequate coverage is necessary or in an emergency to ensure building operation; Making recommendations for hiring, opportunities for advancement, discipline and dismissal as required; Training of new and existing part-time cleaners for various cleaning shifts

Requirements

3 year college diploma in Recreation, Business Administration, Sports Administration, Facilities Management or experience, training and education deemed equivalent; Minimum three (3) years of experience working in a recreation facility (municipal environment preferable) in a supervisory capacity and/or a combination of training, education and experience deemed equivalent; Knowledge of pool/arena operations; Certified Pool Operator certification; Current Standard First Aid with CPR C + AED Certification; Knowledge of building automation systems; Strong knowledge and understanding of the Ontario Health & Safety Act and Regulations; Strong knowledge and understanding of the Ontario Public Pool/Public Spa Regulations; Effective skills in Microsoft Office (Word, Excel, PowerPoint, Outlook); Ability to work with minimal supervision; Self-motivated, positive, confident and approachable; Excellent interpersonal, mediation and conflict resolution skills; Respectful of diverse opinions and perspectives; Committed to quality customer service and innovation to improve efficiency and reduce costs; Valid Class 'G' Ontario driver's license and clear abstract; Able to work a variety of shifts including afternoons, evenings and weekends; Able to provide a clear Criminal Reference check with Vulnerable Sector screening that is current (completed within the last 6 months), upon being hired

Nice to have

B-Ticket Refrigeration certification considered an asset; Experience working in a unionized environment is an asset

Benefits

Competitive pay that reflects the responsibilities of the position; Access to an Employee & Family Assistance Program; Health & Wellness Program; Town of Ajax Fitness Centre Combo membership; Defined benefits pension (OMERS)