Workplace Experience Associate

As Agentio takes the company into its next phase of growth, the company needs someone to own how the NYC office runs day to day. The role covers operations inside the office, from facilities and vendors to IT setup for new hires, and executing onboarding days, team events, offsites, and the small rituals in between. The role reports to the VP of Finance & Operations and partners directly with the People team and functional leads. This is a build role: the person will create the standards, systems, and routines that let the office scale. The role is based in the New York, NY office and is in the office five days a week, with occasional early mornings and evenings around events and deliveries. The base salary range is $70,000 to $80,000 per year, plus equity and benefits, depending on experience and skills.

Responsibilities

Own day-to-day operations of the NYC office, including facilities, security and access, supplies, mail and deliveries, and the landlord relationship; Set operational standards and playbooks for how the office runs; Plan and execute space changes using headcount and utilization data; Partner with the People team and functional leads to plan and execute team events, offsites, all-hands, and celebrations; Run the daily office experience, including food and beverage, snacks, the kitchen, and shared spaces; Write workplace communications; Gather workplace feedback and turn it into improvements; Own the office side of new-hire onboarding (seating, equipment, badges, access); Provision, track, and manage laptops, peripherals, and office hardware; Act as first line of support for workplace IT (Wi-Fi, conference rooms, printers, AV); Administer workplace tools such as Slack, Google Workspace, and building access systems; Research, evaluate, negotiate, and manage vendor contracts and renewals; Manage the workplace budget with Finance, including forecasting, spend tracking, and reporting; Ensure health, safety, and building compliance; Build and maintain emergency preparedness and business continuity plans for the office

Requirements

2+ years in office management, workplace operations, facilities, or event planning, ideally at a fast-growing tech company; Has built something from scratch (a process, program, or system) rather than only maintaining what they inherited; Comfort with technology, including setting up laptops, troubleshooting conference rooms, and learning new admin consoles; Fluent with AI tools; Strong judgment and comfort making decisions with incomplete information; Excellent communication and ability to build alignment across leaders and teams; High bar for follow-through and attention to detail; Comfort with ambiguity and a changing office footprint; Track record of keeping many moving parts on schedule; Hospitality-first mindset

Nice to have

Experience managing a budget or negotiating with vendors; Experience with workplace and IT tools (Slack, Google Workspace, Okta, Brivo or similar)

Benefits

Flexible PTO; Comprehensive health coverage (Aetna medical plan); Dental and vision plans (Guardian); 401(k) retirement plan; $100 monthly lifestyle credit; Daily lunches and snacks in the office; Dinner provided Monday-Thursday; Fully subsidized gold tier access on Wellhub; On-site gym in the building; Equity