Business Analyst II

The Business Analyst II will be part of a newly formed Content Strategy, Planning and Analysis team, a horizontal function working across all the lanes within the Content Organization. As a Content Analyst, you will work closely with the Product, Engineering, Finance, Legal, Operations and Revenue teams and contribute to the ideation, integration, and support of a variety of in-demand structured and unstructured content within our industry-leading AI platform (SaaS and Enterprise) and content strategy, and ultimately ensure we are successfully and continuously driving value for our users. The Content Analyst candidate we seek has experience in consulting, B2B SaaS and/or enterprise software application companies, with ideally a background in financial and corporate industries. This role will report into the Director, Content Strategy, Planning & Analysis.

Responsibilities

Conduct due diligence and comparative analysis of existing and prospective content sources and partnerships to support business cases, proposals and cost-benefit analysis scenarios; Address ad hoc requests for data analysis and reporting, including usage, readership and coverage details across the AlphaSense content landscape and product offerings; Provide support in investigating and/or addressing inquiries from internal and external stakeholders, including clients and vendors; Run detailed data analysis to build dashboards and reporting in support of projects/programs, collaborating with Content Team and Business Intelligence functions; Track, process and manage content requests in ProductBoard, and generate reports, dashboards and content presentations; Track new industry trends, source new content sets, and compile competitive intelligence to inform product and content strategy; Rapidly get up to speed on AlphaSense, programs, processes and tools and manipulate data effectively; Support and identify internal process improvement opportunities by performing gap analysis of current and future state processes/workflows and implementing the improved target state; Collaborate with Content Leaders, BI Analytics, Finance and other key stakeholders on content usage trends, improvement opportunities, and ad hoc analysis for content strategy inputs

Requirements

Minimum 3 or more years experience in business intelligence, data analysis and due diligence, having worked in consulting management, financial and corporate services industries; Critical thinker with attention to detail and effective organizational skills, able to manage diverse data and build effective presentations for product and content leaders; Strong analytical skills, ability to identify patterns from complex data, produce accurate conclusions, and report critical information or recommendations; Ideally some experience with data manipulation in SQL/Python/R, and data visualization using Tableau/PowerBI/Looker; Ability to multitask and work effectively under time pressure, willingness to contribute independently, eagerness to continue learning, and drive to deliver tangible results; Exceptional Excel/Word/PowerPoint/Google Sheets/Google Docs/Google Slides experience

Nice to have

Excellent domain knowledge and familiarity with functions and user workflows across buy-side/sell-side, investment banking/private equity/venture capital, corporate and consulting; Subject-matter expertise with content feeds, metadata, assorted document and data delivery types; Proactive self-starter able to develop and maintain effective working relationships across different global locations and stay focused to meet deadlines; Strong presentation and effective communication skills, both written and verbal in English; Bachelor's Degree in information systems, statistics, computer science, business administration or a related field; Experience with product development frameworks such as Agile, Kanban, etc., or process improvement methodologies such as SAFE or Six Sigma