Category Support Specialist

As a Category Support Specialist, you will play a critical role in enabling high-quality merchandising execution across our Trade business. Supporting our Category Managers, you will own the accuracy, coordination and data integrity of category set-up, pricing and promotional activity, ensuring strong execution across systems and processes. Working at pace in a dynamic environment, you will deliver reporting, manage data and support cross-functional coordination to keep categories running effectively, while proactively identifying risks and driving continuous improvement. This role is central to ensuring our category strategy translates into seamless execution, allowing our Category Managers to focus on delivering commercial outcomes and growth.

Responsibilities

Execute accurate item set-up, pricing and promotional changes across merchandising systems; Maintain high data integrity across product, cost, pricing and range information; Prepare and deliver reporting, including trading packs, promotional summaries and performance dashboards; Support range reviews with SKU data, lifecycle updates and analysis; Coordinate timelines, processes and stakeholders to ensure smooth category execution; Provide analytical and administrative support across range, pricing and promotional activity; Liaise with suppliers on rebates, funding, claims and product data updates; Respond to store and operational queries relating to items, pricing and promotions; Identify and resolve data or system issues, proactively managing risks and rework; Contribute to continuous improvement in processes, accuracy and execution standards

Requirements

Experience in a category, merchandising or operational support role; Strong attention to detail with a high level of accuracy and administrative discipline; Systems capability across ERP/PIM platforms, Excel and reporting tools; Ability to manage high volumes of work and meet tight deadlines; Clear communication and stakeholder coordination skills; Sound commercial understanding of range, pricing and promotional levers; Confidence working with data and structured reporting

Nice to have

Experience in retail, trade or distribution environments

Benefits

Diverse career opportunities within the Bapcor Group; Discounts across Bapcor products and services, including Retail and Trade brands; Industry leading policies to support work/life balance (gender neutral parental leave, purchase leave, volunteer leave etc.); Paid birthday leave; Wellbeing support; Novated leasing