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Merchandise Assistant

Greencross Pet Wellness Company North Ryde, Australia
Full-time Hybrid work

Publication date: 12/11/2026

Our Petbarn category team is seeking a motivated Merchandise Assistant or Buyer's Assistant to join our Dog and Cat Food Category, reporting to the Assistant Category Manager. This is a highly administrative and analytical role for someone who is organised, detail-focused and eager to grow within specialty retail buying. The role works closely with the Category Manager and internal stakeholders to support product, range, reporting and supplier activity. Greencross Pet Wellness Company is Australia's leading pet care network, bringing together Petbarn, Greencross Vets, Animal Emergency Australia and other specialist pet services.

Responsibilities

Maintain product and range files, ensuring data accuracy and timely updates; Support the preparation of brand presentations, sales reports and category performance analysis; Assist with range review analysis and supplier promotional plans; Provide administrative support to the Category team as required; Collaborate with internal stakeholders across Stores, Supply Chain, Marketing and Space Planning

Requirements

At least two years' experience in product administration support, Merchandise Assistant or Buyer's Assistant role; A genuine passion for specialty retail, products and pets; Strong attention to detail, organisation and analytical capability; Intermediate to advanced Excel skills, including VLOOKUP and pivot tables; Experience preparing reports, analysing data and creating graphs; Strong communication skills and confidence working with suppliers, stores and support office teams; The ability to multitask, manage priorities and work with multiple stakeholders; A positive, collaborative attitude and a desire to progress into a future buying role

Nice to have

Experience in a fast-paced retail support office environment, highly regarded

Benefits

Exposure to every aspect of buying within a growing and evolving category; The opportunity to work with an experienced Category Manager in a supportive environment; A dynamic Support Office environment where your input is valued and heard; Hybrid working options, with 2–3 office days per week; The opportunity to bring your dog to work
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