Associate Director, Strategy & Operations

Options Travel, now part of Engine, is scaling toward $1B in corporate travel. We're hiring an Associate Director, Strategy & Operations to turn strategy into execution across the business and act as the connective layer across our divisions, so the CEO can stay focused on strategy, market shifts, and growth. This is a high-visibility role for a decisive operator who gets things done, works well with senior stakeholders, and is fluent in corporate travel. This is an individual-contributor role with no direct reports initially. You'll partner with and coordinate across division leaders through influence and operating cadence rather than line management.

Responsibilities

Operationalize strategy: take defined Options Travel strategies and initiatives from plan through execution to measurable outcome, and report results to the CEO and stakeholders; Drive cross-division operating rhythm: set the cadence and coordination across Sales, Operations, the online booking tool (OBT), Account Management, and Accounting; Serve as the Options–Engine liaison: the day-to-day point of contact once the online booking tool is live, resolving issues and coordinating fixes, pricing, and technology needs; Coordinate contracts and legal: organize Options Travel contracts and partner with Engine counsel to keep agreements current and moving; Solve problems with clients: engage directly with clients to resolve issues and support retention and growth; Improve how the business runs: identify and implement new processes that increase scalability and operational efficiency; Support other initiatives as needed: as bandwidth allows, help build out partner-network and global-fulfillment efforts

Requirements

8+ years in corporate travel / TMC operations or strategy & operations, including 2–3 years in a senior operating or lead capacity; A track record of turning strategy into executed outcomes in a fast-moving, scaling business; Strong cross-functional coordination, able to align and influence senior stakeholders without direct authority; A decisive, creative problem-solver and doer who drives work to completion rather than passing it on; Comfort being client-facing and representing the business externally; Fluency with modern technology and operating tools, and strong communication and expectation-setting

Benefits

Competitive base pay tied to role and experience; Equity for all employees; Some roles eligible for annual bonuses or commissions; Hybrid-hub model with support for remote or office environments; Full benefits list available at engine.com/culture