Development & Learning Lead

Responsibilities:

• Act as a strategic partner to local, regional, and global stakeholders, ensuring alignment with organizational standards and driving operational excellence.
• Define and implement Learning & Development strategies, establishing shared processes, governance frameworks, and performance KPIs.
• Lead, develop, and support the team by assessing capability gaps, creating development plans, and fostering a culture of continuous learning.
• Monitor team performance through SLAs and KPIs, ensuring high-quality service delivery and operational effectiveness.
• Lead training needs analysis, including the planning and maintenance of training master data and the effective execution of learning initiatives.
• Prepare and analyze operational reports, providing actionable insights on team performance, learning activities, and service delivery.
• Collaborate with stakeholders on budget planning and resource allocation for Learning & Development initiatives.
• Support the delivery of large-scale learning events, training programs, and organizational development initiatives.
• Drive transformation, change management, and continuous improvement initiatives within the Learning & Development function.
• Lead automation, digital transformation, AI, and process optimization projects to enhance efficiency and improve the employee experience.
• Ensure process standardization and continuous improvement across multiple business units in line with organizational objectives.

• Min. 6 years of professional experience in Learning & Development, Talent Development, HR Operations, or a related field.
• Professional proficiency in English, both written and spoken.
• Proven experience in people management, including coaching, development, and performance management.
• Strong expertise in learning processes, Learning Management Systems (LMS), and learning operations.
• Demonstrated experience leading transformation, change management, or process improvement initiatives.
• Strong knowledge of HR processes, talent management, and employee development practices.
• Experience in skills assessment, talent identification, succession planning, and workforce capability development.
• Strong analytical skills with the ability to interpret data, generate insights, and support business decision-making.
• Experience in budget management and financial planning activities.
• Excellent stakeholder management, influencing, and communication skills, with the ability to engage and align stakeholders across all organizational levels.
• Strong coaching, facilitation, storytelling, and problem-solving skills.
• Experience working in multicultural and international environments, with a high level of intercultural awareness and agility.
• Familiarity with automation, digital transformation, AI, or robotic process automation (RPA) initiatives is highly desirable.
• A proactive, collaborative, and results-oriented mindset with a passion for driving change and continuous improvement.

• Direct employment contract with the employer
• Flexible working hours (start between 8:00 and 10:00)
• Hybrid working model
• Annual bonus
• Private medical care for employees and their families
• Shorter working hours on Fridays
• Multisport card
• Company gifts twice a year
• Christmas bonus
• Location: Warsaw