SSC Head

• Build and maintain a strong operational ecosystem that attracts talent and ensures compliance with internal and external standards.
• Lead the successful setup, expansion, and integration of the EMEA entity within the broader global structure.
• Coordinate cross‑functional initiatives and ensure alignment between global and regional stakeholders.
• Monitor performance indicators and support continuous improvement to ensure high‑quality service delivery.
• Oversee strategic planning, budgeting, and cost‑efficiency initiatives.
• Strengthen leadership capabilities, employee engagement, and a collaborative, high‑performance culture.
• Champion organisational values and promote a unified vision across teams.

• 15+ years of experience in shared services, global business services, or similar corporate environments.
• Fluent English (C1), German is a plus.
• Strong track record of leading cross‑functional teams in complex, multinational settings.
• Expertise in service delivery, transformation, and process optimisation.
• Solid understanding of automation, and AI‑driven solutions.
• Experience in strategic planning, budgeting, and operational governance.
• Excellent communication and stakeholder management skills.
• Demonstrated ability to build engagement, develop talent, and drive results through strong leadership.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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