Head of Operations Management in CEE

• Represent the company and ensure consistent high-end execution of the management contracts in terms of operational performance, brand strengths, quality, group values, strategy, policies and processes.
• Drive and seek out opportunities to improve the commercial and financial performance of the hotels
• Drive accountability at hotel level to ensure General Managers are actively involved and engaged and own the delivery of results in every aspect of the operation.
• Responsible for the growth of Management Fee Income by setting appropriate actions in line with the country’s objectives & brand policies

• Continuously initiate new actions to improve the performance of the hotels.
• Support the General Managers in developing a business strategy for their hotels.

• Be a strong leader, manage and coach the General Managers of the hotels in the respective perimeter. Support growth and career development of General Managers,
• Coordinate new hotel openings
• The position requires frequent travel

• Experience in managing several operative units. Cluster or regional responsibility are considered as an important advantage.
• Minimum 5 years of Hotel GM experience / Previous experience in senior leadership position 
• Inspirational leadership
• Hotel’s DOP experience is considered as an important advantage.
• Experience working with hotel owners, ability to manage trusted relationships with current and future owners
• Expert level understanding of financial information and hotel data metrics
• Demonstrated knowledge of budget planning and financial controls in previous roles
• Passionate to grow and develop self and others; strong relator with the ability to build relationships.
• Strategic, creative and able to communicate effectively; strong interpersonal and problem-solving abilities
• Empathy, drive and the ability to process improvement
• Highly responsible & reliable; ability to work well under pressure in a fast-paced environment
• Fluent spoken and written in English

• The opportunity to grow within an international hotel network, with a real impact on business development in the assigned region
• Company car
• Private health insurance
• Meal tickets, allowance for vacation once a year
• Woking tools: Laptop, Mobile phone

What should you do?
If this offer is perfect for you, click ‘Apply’ and send us your updated CV.





Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.