Sales Administration Specialist with Italian

What we offer

• hybrid model of work (3 days from home, 2 days from the office); after the implementation period
• competitive salary;
• semi-annual bonus;
• lunch vouchers;
• holiday vouchers;
• private medical care;
• life insurance;
• MultiSport card;
• Employee Assistance Program;
• MyBenefit cafeteria system;
• employee pension plan (PPE);
• jubilee/anniversary awards;
• co-financing for studies and professional training;
• discounts on company products.

Your tasks

The Sales Administration Specialist will be responsible for the accurate and compliant execution of sales conditions and the efficient management of customer claims, acting as a crucial link between Sales, Finance, and Master Data teams.

• Discount & Rebate Management: Accurately administer and execute all standard and tactical sales conditions (discounts, pre-order schemes, etc.) within SAP. This includes the setup, maintenance, monitoring, reporting, and reconciliation of complex rebate agreements in alignment with G/L accounting standards.

• Customer Claim Resolution: Manage the end-to-end lifecycle of diverse customer claims (e.g., price, VAT, service errors), ensuring swift cross-functional coordination, validation, and the timely issuance of credit/debit notes.

• Data Integrity & System Support: Act as the guardian of customer master data accuracy and provide essential support for month-end closing and audit activities. Actively participate in continuous improvement and sales automation initiatives to optimize processes.

• Compliance & Documentation: Ensure comprehensive documentation for all processes (discounts, rebates, and claims) to guarantee full audit readiness and adherence to internal and external standards.