Customer Service Representative with German

What we offer

• contract of employment,
• hybrid model of work,
• private healthcare,
• life insurance,
• lunch card,
• sports card,
• cafeteria platform,
• holiday co-financing,
• co-financing for kids' summer camps,
• Christmas gifts,
• free access to the Legimi platform,
• discount for company products.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

Your tasks

• be the main contact for B2B customers (we're talking big companies that buy our client's products),
• handle the entire customer journey. You'll check their future orders (forecasts), process their current orders, and work with the logistics team to make sure everything gets delivered on time.
• be a problem-solver. If a customer has a question or an issue, you’re the one they’ll call. You’ll be the detective who finds the solution and works with other teams (like sales or supply) to get it fixed fast.
• build relationships. Your main goal is to make the customer experience amazing and build strong, positive connections.
• use modern tools. You’ll have a whole ecosystem of digital tools to help you get your job done.