Managed Workstation Team Lead with German

Oferujemy

• employment contract,
• competitive base salary paired with annual bonus,
• hybrid model of work,
• freedom to choose your base office from seven major Polish cities (Kraków, Warszawa, Wrocław, Katowice, Poznań, Lublin, or Opole),
• private medical care and comprehensive life insurance,
• unlimited access to premium training platforms and certification tracks to keep you at the cutting edge of industry trends.

Zadania

You lead a managed workstation operations team, acting as a trusted expert in software distribution, packaging, and endpoint management. Working closely with client stakeholders, you ensure reliable service delivery, drive continuous improvement, and maintain high operational standards. You combine practical technical expertise with leadership, balancing day-to-day operations, complex changes, and strategic enhancements to ensure the work environment is secure, efficient, and aligned with business needs.

Your tasks:

• you lead the managed workstation operations team,
• serve as a customer service expert in software distribution, packaging, and SCCM architecture,
• manage customer requests and prioritize daily operational tasks,
• implement and consult on complex changes,
• review and contribute to high-level design documentation,
• ensure products meet agreed-upon quality standards and SLA/KPI targets,
• identify automation opportunities and evaluate new solutions,
• collaborate with security teams to ensure compliance with patch and configuration baselines.