Salesforce Consultant

Your new company 

Your new role 

• Oversee international service processes within the Salesforce ecosystem, ensuring system stability and seamless support for global teams.
• Manage and monitor incident, change, and problem management activities, driving timely resolution and ongoing service improvements.
• Design and coordinate professional application support, collaborating closely with stakeholders, local teams, and offshore partners.
• Support release rollouts and continuous deployment initiatives, including delivering engaging training sessions in Salesforce and ServiceNow.
• Contribute to agile, self-organizing teams focused on high product quality and reliable system performance.
• Continuously develop your technical, professional, and interpersonal skills to stay ahead in a dynamic environment.

What you'll need to succeed 

• A degree in Business Administration, Information Technology, or a related field.
• Practical experience in IT consulting or service management, ideally in an international or multicultural environment.
• Hands-on experience with Salesforce, particularly Service Cloud and Field Service.
• Understanding of customer service processes and their translation into digital solutions.
• Knowledge of ITIL processes is an advantage.
• Strong communication skills, openness, and the ability to build trust across diverse teams and stakeholder groups.
• Fluency in English.

What you'll get in return 

• A flexible hybrid work model and supportive, people‑focused culture.
• A broad benefits package covering health, wellbeing, and work-life balance.
• Opportunities for professional growth, international collaboration, and continuous learning.
• Attractive employee perks and additional company‑wide initiatives.

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.