Credit & Collection Analyst with Italian

What we offer

• Great challenges working with B2B clients from the EMEA region (healthcare industry)

• A smooth transition from Italy to Poland, offering vast possibilities for development

• Working with cutting-edge technologies like Salesforce, Oracle, Getpaid, and the MS Office suite

• An efficient 1 stage recruitment process

• Quick start date - from 1st September/1st October 2025 onward

• A flexible working model (minimum of 1 day per month in our Wrocław office)

• Flexible working hours (8:00/9:00 - 16:00/17:00)

• Daily use of foreign languages (English and Italian)

• Private medical care (individual and family packages)

• Group insurance (in PZU)

• Sports card - MultiSport (for you and your loved ones)

• Online cafeteria - benefit platform (discounts e.g. for cinema tickets)

Your tasks

The person in this position is responsible for the service related to minimization of exceedances / inconsistencies of credit limits; creation and maintenance of reports; supporting the exchange of information related to the compliance with payment plans

• Responsible for completing assigned tasks within SLA targets
• Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or exceed Service Level Agreements
• Responsible for reporting activities and SOX control
• Train/consult internal customer to obtain proper inputs
• Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays 
• Provide reports to assigned business team to enable end-to-end process visibility
• Identify opportunities to improve data quality & reduce cycle time
• May include training and deployment support pre and/or post go-live
• Continuous improvement of processes and Lean Six Sigma project coordination
• Positively contributes to and supports team efforts and objectives