Field Service Technician

• Perform independent inspections, preventive maintenance, and repairs on company equipment
• Coordinate closely with the Helpdesk team regarding troubleshooting and service planning
• Carry out machine commissioning, customer training, and production support
• Execute on-site assembly work and supervise installations in Central and Eastern Europe, as well as occasional global projects
• Act as a technical advisor for customers and business partners on process- and system-related topics
• Prepare accurate service reports and technical documentation
• Support the spare parts business and contribute to long-term customer satisfaction and retention
• Ensure high standards of quality, safety, and efficiency during all service activities

• Completed vocational training in Electrical Engineering, Mechatronics, or a comparable technical discipline
• Proven hands-on experience in a Field Service Technician or similar service-oriented role
• Strong technical knowledge of:
  • Mechanics
  • Pneumatics
  • Hydraulics
• Experience working with EPLAN electrical design software
• Practical experience with PLC systems, including programming, troubleshooting, or commissioning
  • Preferred experience with Siemens and Beckhoff systems
• Good overall IT and software affinity
• Confident user of:
  • MS Office
  • SAP
  • Basic network technologies
• Valid driver’s license (Class B or equivalent)
• Independent, structured, and solution-oriented working style
• Strong communication skills and professional customer-oriented attitude
• High willingness to travel internationally

• International and dynamic working environment
• Opportunities for professional growth and technical development
• Challenging and diverse projects
• Modern tools and technologies
• Competitive compensation package
• Long-term career opportunities within a growing organization

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.