Customer Service Representative

What you can expect from us?

•  An opportunity to work in an international, fast-growing company with a strong market position.

•  Comprehensive private medical care package.

• Annual/performance-based company bonus program.

•  Opportunity to participate in the company’s Employee Stock Purchase Plan (ESPP).

•  A supportive team culture with opportunities for continuous learning and career development.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What will your tasks involve?

• Interface between customers, suppliers, and contract manufacturers. Ensure customers
  and principals are provided with accurate and timely information on sales and
  purchase transactions.
• Input of purchase, sales and other related data in the local IT system. Responsible for
  accuracy of information, updating and monitoring information from input to
  completion of the order.
• Answer telephone inquiries promptly and professionally and assist Product Managers
  in managing inventory levels related to assigned stocks at warehouses.
•  Deal effectively with customer problems and provide timely resolution.
•  Payment collections management. Actively contributes to customer credit limits
  control, collection calls and payments recovery if necessary.
•  Work closely with the logistic companies and accounting departments to ensure the
  streamlining and efficiency of procedures.
• Take advantage of regular relationships with customers to provide sales team with
  market information and possible sales opportunities.
• Assist the sales force in all related work and business development.
•  Manage inventory levels and logistics from suppliers’ plants through to the customer.
•  Administrative duties, paperwork and filing associated with function, including
  telephone coverage for main number.
•  Back-up other customer service support functions, and other projects as assigned.