Customer Service Representative with Italian

What we offer

• stable employment - employment based on a permanent employment contract
• hybrid model - enjoy flexibility with 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)
• flexible schedule - choose your start time between 7:00 AM and 10:00 AM (8 working hours + 30 min paid break)
• attractive financials - competitive salary, plus a performance-based semi-annual bonus
• real growth potential - dynamic career development and vast opportunities within our newly established company structures
• benefits package - Private Medical Care, Life Insurance, Sports Card, Lunch Vouchers, co-financing for external trainings/course

                 ...and that’s not all! we have many more exciting perks and surprises waiting for you to discover! ✨

Your tasks

• B2B customer support - acting as the first point of contact for our business customers, providing professional telephone communication
• order management - registration of orders, coordination, and planning of deliveries
• issue resolution - efficiently handling all customer complaints and inquiries
• business consultation - supporting customers by suggesting alternatives and providing product advice
• internal cooperation - collaborating closely with other departments to effectively resolve reported issues